Small business website support without the agency bill
You did not start your business to babysit a website. Our small business website support gives you UK engineers who apply the updates, take the backups, watch the uptime and fix the glitches, for less than most agencies charge for a single hour.
Small business, same-size threats
The jobs that quietly eat your evenings
Everything below is included in a plan or a phone call away. You run the business, we run the website.
Updates done safely
WordPress core, plugins and themes updated weekly with checks afterwards, so an update never silently kills your contact form.
Backups that actually restore
Daily copies stored away from your hosting and test-restored, so a bad day becomes an hour of inconvenience, not a rebuild.
Someone watching, always
One-minute uptime checks around the clock with real alerts. We usually know your site is down before your first customer does.
Uptime monitoringSecurity without the scaremongering
Hardening, firewalls and daily malware scans. Most small business hacks exploit a plugin that was never updated, so we update them.
Fixes and small changes
Broken layout, misbehaving form, price change, new opening hours: send it over and it gets done, without a quote for every tweak.
Website maintenanceA human on the phone
Call 0208 088 8371 and speak to a UK engineer who knows your site. No ticket bots, no call centre scripts, no jargon.
Built for owners, not for procurement departments
Support sized and priced for small firms
No agency retainers, no translation needed
Agencies sell small businesses the same retainers they sell corporates: minimum terms, day rates, account managers. You need something simpler: a fixed monthly price, plain English, and work that happens without a meeting. Our website support plans were designed backwards from what a five-person firm actually needs.
- Fixed monthly price you can budget for
- Monthly report in plain English, not analytics soup
- Cancel any time, keep everything: it is all in your name
Prevention costs less than one emergency
Doing nothing is the expensive option
The small business sites we rescue share a pattern: nothing was wrong, until everything was. A plugin aged quietly for a year, then an attacker found it. Hosting renewal emails went to an old address, then the site vanished. For £29 to £59 a month those stories become alerts we handle, not crises you discover.
- 43% of cyber attacks target small businesses
- A hacked-site cleanup costs more than a year of Essential Care
- Monitoring turns outages into minutes, not days
Small business plans, plain prices
Start small and upgrade whenever you need more. Sign up online with secure Stripe checkout. Prices exclude VAT.
Essential Care
For brochure sites that need to stay updated, backed up and online.
£59 /month
£590 /year
- Weekly core, plugin and theme updates
- Daily off-server backups
- 24/7 uptime monitoring
- Security scanning and hardening
- Monthly health report
- Email support, next business day
Hosting Support
Keep your current host. We manage it: server updates, SSL, DNS, email and fixes.
£39 /month
£390 /year
- Works with any UK or global host
- SSL certificates managed and renewed
- DNS and domain management
- Server-level troubleshooting
- Email setup and deliverability basics
- Migration help when you outgrow your host
Uptime & Security Monitoring
Know before your customers do. Monitoring with real alerts and action.
£29 /month
£290 /year
- 1-minute uptime checks, 24/7
- Instant email and SMS alerts
- Malware and blacklist monitoring
- SSL expiry monitoring
- Monthly uptime report
- We investigate every incident
All prices exclude VAT. Cancel monthly plans any time. Secure card and Direct Debit payments powered by Stripe.
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Frequently asked questions
How much does website support cost for a small business?
Our small business plans start at £29 a month excluding VAT for monitoring, and £59 a month for full care: updates, daily backups, security scanning and fixes. Everything is priced openly on our pricing page, plans roll monthly and you can cancel any time. No retainers, no minimum term.
Do I really need website support for a small website?
Small sites run on the same software as big ones, and attackers do not check your turnover first: 43% of cyber attacks target small businesses. Unpatched plugins, expired certificates and missed renewals take small sites down every day. Support is cheaper than the rescue job, and far cheaper than lost customers.
What is included in small business website support?
Software updates, daily off-server backups, 24/7 uptime monitoring, security scanning, and fixes when something misbehaves, plus a monthly plain-English report. Higher plans add development time for changes and improvements. You get an engineer to call, not a ticket number.
Can you support my website if I do not know who hosts it?
Yes, this is common. Tell us your domain name and we can trace where the site is hosted, where the domain is registered and where email lives. We then help you recover the logins and secure everything in your name, so you are never held hostage by a lost password again.
Can I just call you when something breaks instead?
You can: our emergency fix is £149 per incident. But two emergencies cost more than a year of monitoring, and most breakages are preventable with updates and monitoring. Plans exist so that breakages become our problem at 7am, not yours at 9am.
Do I have to sign a contract?
No. Every plan is monthly rolling with no minimum term and no exit fee. Cancel from your account any time. We would rather earn the renewal each month than write lock-ins into the small print.