Website hacked? Stay calm. We fix this every week
A hacked website feels like a crisis, but it is a known, fixable problem with a known process. UK engineers isolate the infection, clean every file, close the backdoors and clear the Google warnings for a fixed £249, backed by a 30-day re-infection guarantee.
Three things to do in the next ten minutes
Change passwords from a clean device
Hosting control panel, WordPress admin and FTP first, using a phone or a computer you trust. If the attacker keeps a working password, cleanup becomes a revolving door.
Do not delete anything yet
Infected files show us how the attacker got in and what else they touched. Wipe them and the evidence goes too. Maintenance mode is fine; mass deleting is not.
Call us on 0208 088 8371
Tell us what you saw: redirects, warnings, strange pages, host emails. We will tell you honestly whether you need a rescue or a smaller fix, before you spend anything.
Signs your website has been hacked
Infections announce themselves in different ways, and some deliberately hide from the site owner while showing spam to Google. If any of these look familiar, act today rather than this weekend.
Redirects and defacement
Visitors land on your site and end up on gambling, pharmacy or scam pages, or your homepage has been replaced entirely. The most visible symptom, and rarely the whole story.
"This site may be hacked"
Google shows a warning under your search listings, or Chrome blocks visitors with a red "Deceptive site ahead" screen. Traffic falls off a cliff until it is cleared properly.
Spam pages you never wrote
Search Google for site:yourdomain and find thousands of pages selling fake goods in other languages. Classic spam injection, and it can hide from logged-in admins.
Email suddenly bouncing
The server is sending spam under your name, so your domain lands on blacklists and legitimate email stops arriving. Often the first symptom a business actually notices.
Host warnings or suspension
Your hosting company emails about malware or abuse, or suspends the account outright. Hosts detect outbound attacks from your space before you see anything on the site.
Sudden slowness or crashes
Cryptomining scripts and spam-sending malware eat server resources. A site that got dramatically slower overnight, with no changes made, deserves a scan today.
How we take a site from hacked to hardened
Clean is step one. Closed doors are the job
Isolate, clean, close every backdoor
We start with a forensic copy, then take the infection apart: every core file compared against known-good versions, every plugin and theme scanned, the database checked for injected spam and rogue admin users. Attackers always leave spare keys, extra admin accounts, files disguised as plugins, scheduled tasks that reinstall the malware. Finding those is the difference between our cleanup and a quick malware delete that fails a week later.
- Full file and database clean, not just the obvious infected files
- Backdoors, rogue admins and malicious cron jobs removed
- Entry point identified and patched so the same door is shut
Every rescue ends with the doors locked
Blacklist removal, hardening, guarantee
Once the site is verifiably clean we submit reviews to Google and the major blacklists to clear the warnings, then harden the site: login protection, firewall, file permissions, updates applied. You get a plain-English incident report for your records, a 30-day re-infection guarantee, and if you never want this week again, ongoing website security with tested backups from £29 a month.
- Google "This site may be hacked" and browser warnings cleared
- Hardening applied before we sign off, not sold as an extra
- If it reinfects within 30 days, we clean it again free
Fix it now, then make sure it never repeats
Fixed prices agreed before work starts, secure Stripe checkout, no hourly surprises. Prices exclude VAT.
Hacked Site Rescue
Malware removed, site restored, Google warnings cleared.
£249 one-off
- Full malware scan and clean
- Backdoors found and closed
- Google blacklist removal request
- Security hardening after cleanup
- 30-day re-infection guarantee
- Incident report for your records
Emergency Fix
Site down, broken or misbehaving? We diagnose and fix it fast.
£149 per incident
- Response within 2 working hours
- Diagnosis and fix of one incident
- Any platform: WordPress, Woo, custom PHP
- Root cause explained in plain English
- Prevention advice included
- No fix, no fee
Uptime & Security Monitoring
Know before your customers do. Monitoring with real alerts and action.
£29 /month
£290 /year
- 1-minute uptime checks, 24/7
- Instant email and SMS alerts
- Malware and blacklist monitoring
- SSL expiry monitoring
- Monthly uptime report
- We investigate every incident
All prices exclude VAT. Cancel monthly plans any time. Secure card and Direct Debit payments powered by Stripe.
How visible is your website on Google right now?
Run our free SEO checker. It scans any page in about 30 seconds and shows the exact issues holding back your rankings.
Frequently asked questions
How do I know if my website has been hacked?
Common signs: the site redirects visitors somewhere else, pages you never wrote appear in Google, browsers show "Deceptive site ahead", Google Search results say "This site may be hacked", the site is defaced or suddenly slow, your host sends an abuse warning, or emails from your domain start bouncing. Any one of these justifies a proper scan.
What should I do first if my website is hacked?
Do not delete anything yet: evidence helps the cleanup. Change your hosting, WordPress admin and FTP passwords from a clean device, take the site into maintenance mode if you can, tell your host, and note what you saw and when. Then get professional help. Amateur cleanups that miss one backdoor lead straight to re-infection.
How much does it cost to fix a hacked website in the UK?
Our Hacked Site Rescue is £249 excluding VAT, fixed, whatever the infection. That covers the full scan and clean, closing backdoors, requesting Google blacklist removal, hardening afterwards and a written incident report, with a 30-day re-infection guarantee. If we cannot recover the site from what exists, we tell you before charging anything.
How long does hacked website repair take?
Most cleanups complete within 24 to 48 hours of getting access. Google typically lifts blacklist warnings within a few days of our removal request being approved. Complex cases, heavily infected multisites or servers hosting several compromised sites, can take longer, and we tell you as soon as we know.
Will Google remove the "This site may be hacked" warning?
Yes, once the infection is genuinely gone. We clean the site, close the backdoors, then submit a review through Search Console. Google re-scans and removes the warning when it finds the site clean, usually within 72 hours. Requesting a review before the site is fully clean delays everything, which is why cleanup comes first.
Can I just restore a backup to fix a hack?
Only if the backup is older than the compromise, and most infections sit unnoticed for weeks before showing symptoms, so the backup is often infected too. A restore also does nothing about the vulnerability that let the attacker in, so the same bot walks straight back through the same door. Restore, clean and harden together, or the problem returns.