/* Web Support Services client area (Oct 2026). Builds on site.css variables. */
.portal{background:var(--pale);padding:40px 0 80px;min-height:60vh}
.p-shell{display:grid;grid-template-columns:250px minmax(0,1fr);gap:32px;align-items:start}
.p-side{background:#fff;border:1px solid var(--line);position:sticky;top:20px}
.p-who{padding:20px 22px;border-bottom:1px solid var(--line)}
.p-who strong{display:block;color:var(--navy);font-size:17px}
.p-who span{display:block;color:var(--muted);font-size:14px;overflow-wrap:anywhere}
.p-who .p-role{color:var(--red);font-weight:600;margin-top:6px}
.p-nav a{display:block;padding:12px 22px;color:var(--ink);text-decoration:none;font-size:16px;border-bottom:1px solid var(--line)}
.p-nav a:hover{background:var(--pale)}
.p-nav a[aria-current=page]{background:var(--navy);color:#fff}
.p-logout,.p-linkbtn{background:none;border:0;padding:14px 22px;color:var(--muted);font:inherit;font-size:15px;cursor:pointer;text-decoration:underline;text-underline-offset:3px}
.p-linkbtn{padding:10px 0}
.p-logout:hover,.p-linkbtn:hover{color:var(--navy)}
.p-help{margin:0 22px 22px;padding:14px 16px;background:var(--pale);font-size:15px}
.p-help strong{display:block;color:var(--navy)}
.p-help a{color:var(--navy);font-weight:600}
.p-main{min-width:0}
.p-head{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:24px;flex-wrap:wrap}
.p-head h1{margin:0 0 6px;font-size:34px}
.p-head p{margin:0}
.p-head-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.p-back{margin:0 0 10px;font-size:15px}.p-back a{color:var(--muted)}
.p-card{background:#fff;border:1px solid var(--line);padding:24px 26px;margin-bottom:24px}
.p-card h2{font-size:22px;margin:0 0 14px}
.p-card-head{display:flex;justify-content:space-between;align-items:baseline;gap:12px}
.p-col{display:flex;flex-direction:column;min-width:0}
.p-grid{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(0,1fr);gap:24px;align-items:start}
.p-grid.even{grid-template-columns:repeat(2,minmax(0,1fr))}
.p-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:24px}
.p-stat{display:block;background:#fff;border:1px solid var(--line);padding:18px 22px;text-decoration:none;color:var(--ink)}
.p-stat:hover{border-color:var(--navy)}
.p-stat strong{display:block;font-family:Barlow,Arial,sans-serif;font-weight:400;font-size:40px;line-height:1.1;color:var(--navy)}
.p-stat span{color:var(--muted);font-size:15px}
.p-stat.attn{border-top:3px solid var(--red)}.p-stat.attn strong{color:var(--red)}
.p-table-wrap{overflow-x:auto}
.p-table{width:100%;border-collapse:collapse;font-size:16px}
.p-table th{text-align:left;font-weight:600;color:var(--muted);font-size:14px;padding:0 12px 10px 0;border-bottom:1px solid var(--line)}
.p-table td{padding:14px 12px 14px 0;border-bottom:1px solid var(--line);vertical-align:top}
.p-table tr:last-child td{border-bottom:0}
.p-tlink{color:var(--navy);font-weight:600;text-decoration:none}.p-tlink:hover{text-decoration:underline}
.p-ref{color:var(--muted);font-weight:400;font-size:14px;margin-right:4px;white-space:nowrap}
.p-status{display:inline-block;padding:3px 10px;font-size:14px;white-space:nowrap;border:1px solid transparent}
.s-open{background:#eaf1f7;color:var(--navy);border-color:#c9d8e6}
.s-pending{background:var(--red);color:#fff}
.s-closed{background:#eef0f2;color:#5b6773}
.p-urgent{display:inline-block;color:var(--red);font-weight:600;font-size:14px;margin-left:6px}
.p-meta{display:flex;flex-wrap:wrap;gap:10px;align-items:center;font-size:15px}
.p-empty{color:var(--muted);margin:0}
.p-tabs{display:flex;flex-wrap:wrap;gap:4px 22px;margin:0 0 18px;border-bottom:1px solid var(--line)}
.p-tabs a{padding:10px 0;color:var(--muted);text-decoration:none;font-size:16px;border-bottom:3px solid transparent;margin-bottom:-1px}
.p-tabs a[aria-current=page]{color:var(--navy);border-bottom-color:var(--navy);font-weight:600}
.p-search{display:flex;gap:8px}.p-search input{min-height:46px;padding:8px 12px;border:1px solid #a7b5bf;font-size:16px;min-width:260px}
.p-search .button{min-height:46px}
.p-flash{padding:14px 18px;margin:0 0 20px;border:1px solid #c9d8e6;background:#eaf1f7;color:var(--navy)}
.p-flash.err{background:#fdf0f1;border-color:#e8b4b9;color:#8d1b27}
.p-auth{max-width:540px}
.p-auth-card{padding:36px 38px}
.p-auth-card h1{font-size:30px;margin:0 0 8px}
.p-form{margin-top:18px}
.p-form .button{margin-top:4px}
.p-links{display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px;margin:20px 0 0;font-size:15px}
.p-check{display:flex;gap:10px;align-items:flex-start;margin:4px 0 18px;font-size:16px}
.p-check input{width:20px;height:20px;margin-top:2px;accent-color:var(--navy)}
.p-radio{border:0;padding:0;margin:0 0 18px}
.p-radio legend{font-weight:600;color:var(--navy);margin-bottom:10px}
.p-radio label{display:flex;gap:10px;align-items:center;margin-bottom:8px}
.p-radio input{width:20px;height:20px;accent-color:var(--navy)}
.field.inline{flex-direction:row;align-items:center;gap:10px;margin:0;font-weight:400}
.field.inline select{width:auto;min-height:44px}
.p-thread{list-style:none;margin:0 0 24px;padding:0}
.p-msg{background:#fff;border:1px solid var(--line);padding:18px 22px;margin-bottom:14px}
.p-msg.staff{background:#eef3f8;border-color:#cdd9e5}
.p-msg.note{background:#fff8e6;border-color:#ecd8a4}
.p-msg-head{display:flex;gap:12px;align-items:baseline;flex-wrap:wrap;margin-bottom:8px}
.p-msg-head strong{color:var(--navy)}
.p-msg-head time{margin-left:auto;color:var(--muted);font-size:14px}
.p-note-tag{font-size:13px;font-weight:600;color:#7a5a00}
.p-msg-body{font-size:16px;line-height:1.6;overflow-wrap:anywhere}
.p-msg-body a{color:var(--navy)}
.p-files{list-style:none;margin:12px 0 0;padding:12px 0 0;border-top:1px solid var(--line);font-size:15px}
.p-files a{color:var(--navy);font-weight:600}
.p-reply h2{font-size:20px}
.p-reply-tabs{display:flex;gap:0;margin:-24px -26px 18px;border-bottom:1px solid var(--line)}
.p-reply-tabs button{flex:1;background:var(--pale);border:0;border-right:1px solid var(--line);padding:14px;font:inherit;font-size:16px;color:var(--muted);cursor:pointer}
.p-reply-tabs button:last-child{border-right:0}
.p-reply-tabs button[aria-selected=true]{background:#fff;color:var(--navy);font-weight:600}
.p-reply.note-mode{background:#fffdf5}
.p-reply-foot{display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap}
.p-reply-foot .button{margin-left:auto}
.p-dl{margin:0 0 14px}
.p-dl div{display:flex;justify-content:space-between;gap:12px;padding:9px 0;border-bottom:1px solid var(--line);font-size:15px}
.p-dl dt{color:var(--muted)}.p-dl dd{margin:0;text-align:right;overflow-wrap:anywhere}
.p-side-card h2{font-size:20px}
.p-close{margin-top:6px}
.p-notes{background:#fff8e6;padding:10px 12px;font-size:15px}
.p-mini{list-style:none;margin:0;padding:0;font-size:15px}.p-mini li{padding:8px 0;border-bottom:1px solid var(--line)}.p-mini a{color:var(--navy)}
.p-plan-card .p-plan-name{font-family:Barlow,Arial,sans-serif;font-size:26px;color:var(--navy);margin:0 0 10px}
.p-ticks{list-style:none;margin:0 0 16px;padding:0}
.p-ticks li{position:relative;padding:7px 0 7px 26px;border-top:1px solid var(--line);font-size:15px}
.p-ticks li::before{content:"";position:absolute;left:4px;top:12px;width:10px;height:6px;border-left:2px solid var(--navy);border-bottom:2px solid var(--navy);transform:rotate(-45deg)}
.p-quick{list-style:none;margin:0;padding:0}
.p-quick li{border-top:1px solid var(--line)}.p-quick li:first-child{border-top:0}
.p-quick a{display:block;padding:12px 0;color:var(--navy);font-weight:600;text-decoration:none}.p-quick a:hover{color:var(--red)}
.p-toggle{display:inline-flex;border:1px solid var(--navy);margin-bottom:22px}
.p-toggle button{background:#fff;border:0;padding:10px 20px;font:inherit;font-size:16px;color:var(--navy);cursor:pointer}
.p-toggle button[aria-pressed=true]{background:var(--navy);color:#fff}
.p-plans{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin-bottom:16px}
.p-plan{background:#fff;border:1px solid var(--line);border-top:3px solid var(--navy);padding:24px;display:flex;flex-direction:column}
.p-plan.featured{border-top-color:var(--red)}
.p-plan.mine{border:2px solid var(--navy);border-top-width:3px}
.p-plan h2{font-size:24px;margin:0 0 6px}
.p-plan .muted{font-size:15px}
.p-plan-flag{color:var(--red);font-weight:600;font-size:14px;margin:0 0 6px}
.p-price{font-family:Barlow,Arial,sans-serif;font-size:40px;color:var(--navy);margin:8px 0 14px}
.p-price small{font-size:16px;color:var(--muted);font-family:Source,Arial,sans-serif}
.p-plan .button{margin-top:auto;width:100%}
.p-buy{list-style:none;margin:0;padding:0}
.p-buy li{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:18px;align-items:center;padding:16px 0;border-top:1px solid var(--line)}
.p-buy li:first-child{border-top:0;padding-top:0}
.p-buy strong{display:block;color:var(--navy)}.p-buy .muted{font-size:15px}
.p-buy-price{font-family:Barlow,Arial,sans-serif;font-size:24px;color:var(--navy);white-space:nowrap}
.p-buy-price small{font-size:14px;color:var(--muted);font-family:Source,Arial,sans-serif}
.p-buy .button{min-height:44px;padding:8px 18px}
.p-qr{width:232px;height:232px;margin:18px 0;background:#fff;border:1px solid var(--line);padding:8px}
.p-qr svg{width:100%;height:100%;display:block}
.p-secret code{font-size:17px;letter-spacing:1px;color:var(--navy);word-break:break-all}
.p-inline-form{margin-top:8px}
@media(max-width:1000px){
 .p-shell{grid-template-columns:minmax(0,1fr);gap:20px}
 .p-side{position:static;display:flex;flex-wrap:wrap;align-items:center;min-width:0}
 .p-who{flex:1 1 100%}
 .p-nav{display:flex;overflow-x:auto;flex:1 1 100%;min-width:0;max-width:100%;border-bottom:1px solid var(--line)}
 .p-nav a{white-space:nowrap;border-bottom:0;border-right:1px solid var(--line);padding:12px 16px}
 .p-help{display:none}
 .p-grid,.p-grid.even{grid-template-columns:1fr}
 .p-plans{grid-template-columns:1fr}
}
@media(max-width:600px){
 .portal{padding:20px 0 60px}
 .p-stats{grid-template-columns:repeat(3,1fr);gap:8px}.p-stat{padding:12px}.p-stat strong{font-size:28px}.p-stat span{font-size:13px}
 .p-card{padding:18px 16px}.p-reply-tabs{margin:-18px -16px 16px}
 .p-auth-card{padding:24px 18px}
 .p-head h1{font-size:27px}
 .p-search{width:100%}.p-search input{min-width:0;flex:1}
 .p-buy li{grid-template-columns:1fr auto}.p-buy li>div{grid-column:1 / -1}
 .p-table th:nth-child(3),.p-table td:nth-child(3){white-space:nowrap}
}

.p-purchases th{font-size:16px}